SocialHarvest simplifies your social media marketing activities.
Track customer conversations on Twitter — Map how information about your product is flowing —
Identify when to intervene, proactively — Measure which conversations lead to sales
Out of the box integration for Shopify.
- • Manage store through the webhook
- • Easily add snippets to show customer conversations
- • In-store rewards communication with customers
- Having an e-store out of Shopify? Let us know and we’ll customize SocialHarvest for you.
- Don’t have an online store? Talk to us about how we can implement SocialHarvest with offline sale points.
Super Easy Design Wizard
- • Set what Topics to track
- • Set customer credits and bonus points per dollar profits
- • Create appraisal strategies and objectives
- • Tie SocialHarvest to your store or point of sale
- • One Touch Dashboard
- • Get snapshot overview of all loyalty programs in once glance
- • Evaluate Returns realized from core followers and word of mouth seeds
- • View total sales, users and Tweets generated through each program
Drill-down Reports
- • Generate Program Level Tweets, Sales and Customers Reports
- • Analyze Importance of Influence with the Influencability Ratio
- • View Total Users, Tweets and Sales in Program
- • Visualize Data Changes over Time
- • Visualize Share of Sales, Users and Conversations across Program Topics
Topic Management
- • Visualize and Correlate Conversations and Sales by Topic
- • Identify Key Users by Topic
- • View all Tweets in Topic
Influencer Management
- • View all Influencers across Topics in Program
- • Identify Key Influencers
- • Measure Value of Influence
- • Harvest Profitable Influencers
Appraisals Management
- • Manage Customer Appraisals
- • Steer Customer Attitudes and Actions
- • Maximize Profitable Loyalty
Administrator Setup
- • Console One- Touch Dashboard
- • Create New Managers
- • Set Manager Access Controls
- ο Multiple Loyalty Programs View
- • New Harvest Design Wizard
- ο Topic-Flow Management
- ο Point-of-Sale Integration
- • Quick Snapshot
- ο Return on Seed
- ο Influencability
- ο Total Customer Equity
- • Last N Days Reports
Program Overview
- • Tweet Reports
- ο Total Tweets over Time
- ο Share of Tweets by Topic
- • User Reports
- ο Weekly New Users over Time
- ο New Users by Topic
- • Sales Reports
- ο Total Sales over Time
- ο Share of Sales by Topic
Appraisals Management
- • Add/ Edit Appraisals
- • View Fulfillment History
- • Manage Disbursal
Topic Level Reports
- • Tweets over time
- • Sales over time
- • Tweets Distribution by Day
- • Sales Distribution by Day
- • Users in Topic
- • Tweets in Topic
Users Level Reports
- • Buzz-worthiness
- • Net Profitability due to Influence
- • Net Profitability due to Purchases
- • Net Total Profitability
